Here at Novo Jackets, we are dedicated to providing our clients with the best shopping experience at every single step. We pride ourselves in delivering every single product on time without a single complaint. After you place your order, you will receive an email from Novo Jackets, confirming your order receipt. We have fastest turn-around but sometimes due to public holidays your order might be delayed. We will keep you posted. We need your approval on every single custom jacket order, so stay in touch in order to expedite shipping process.
How long will the production take?
Custom orders 1-15 jackets will require 15 working days to be completed. Upon completion of the order we will send photos of your jacket to get your approval. Once you approve we will ship your jackets immediately.
You can place orders for up to 15 plain jackets. Orders for plain jackets, without embroidery / patchwork will take 10 working days.
Rush orders for 1-5 jackets will require 7-9 working days including delivery. Additional charges of $50 will be charged for each order.
Bulk orders that range between 20 to 100 products per order, will require 20-25 working days. If you have concern about delivery time feel free to ask us.
How long will the shipping take?
The approximate time to ship your orders will take 3-5 business days. However, under unforeseen circumstances, the shipping may take longer. All of our bulk as well as single orders are shipped using DHL air cargo. You can track your order anytime at http://dhl.com/traclomg.html .